Contact Ultra 8K IPTV Support
Get help with subscriptions, account access, installation, Ultra 8K OTT Player, XOTT Player, billing, refunds, sales and reseller questions.
Choose the best way to reach us
WhatsApp is convenient for quick questions, email works well for detailed support, and reseller inquiries can go directly to the reseller team.
WhatsApp Support
+44 7532 814802
Use WhatsApp for account, player, installation and general service questions.
Open WhatsAppEmail Support
support@ultra8kiptv.app
Best for detailed technical, billing, refund and account-related requests.
Send EmailReseller Support
reseller@ultra8kiptv.app
For reseller credits, panel access, wholesale packages and reseller account support.
Email Reseller TeamUltra 8K OTT Player & XOTT Player help
Get help installing the player, entering your account details, loading channels and EPG, or troubleshooting playback.
Ultra 8K OTT Player
Direct APK:
https://ultra8kiptv.app/player.apk
Downloader code:
2329378
- Android TV / Google TV setup
- Firestick / Fire TV setup
- Android phone and tablet setup
- Account login and EPG help
XOTT Player
XOTT Player is a separate supported IPTV player option where compatible with the current device and app availability.
- Supported account setup
- Login troubleshooting
- EPG and playlist refresh help
- General playback troubleshooting
Contact the Ultra 8K IPTV team
Give us your device, player and a clear description of the issue so support can understand the problem quickly.
What support can help with
Use these categories to identify the best route for your question.
Ultra 8K IPTV subscription prices
Current displayed pricing across the site.
1 Month
$11.99$9.593 Months
$29.99$23.996 Months
$49.99$39.9912 Months
$68.74$54.99Wholesale reseller credit packages
The current reseller model uses prepaid credits rather than commission.
60 Credits
$107.40$1.79 / credit
120 Credits
$202.80$1.69 / credit
300 Credits
$477.00$1.59 / credit
600 Credits
$894.00$1.49 / credit
1 credit = 1 month for one customer connection. Larger packages lower the effective per-credit cost.
Frequently asked contact questions
Quick answers for support, player setup, pricing, refunds and reseller questions.
Use WhatsApp at +44 7532 814802, email support@ultra8kiptv.app, or the contact form on this page.
The website currently states that support is available 24/7 through its support channels.
Yes. Support can help with Ultra 8K OTT Player installation and account setup on compatible Android-based devices, including Android TV, Fire TV and Android phones.
The direct APK link is https://ultra8kiptv.app/player.apk.
The Downloader code for Ultra 8K OTT Player is 2329378.
Yes. Support can help with compatible XOTT Player account setup and general troubleshooting where the player is supported.
Yes. Contact support to ask whether a trial is currently available.
Use support@ultra8kiptv.app for account, setup and technical questions.
Use reseller@ultra8kiptv.app for reseller package, panel and reseller account questions.
Include your device type, operating system, IPTV player name, the issue you are seeing and any relevant error message. Do not send your password unless support explicitly needs secure verification.
Review the current refund policy and contact support with your order details if you believe you are eligible.
The current displayed prices are $9.59 for 1 month, $23.99 for 3 months, $39.99 for 6 months and $54.99 for 12 months.
The current reseller packages are 60 credits for $107.40, 120 credits for $202.80, 300 credits for $477.00 and 600 credits for $894.00.